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Top 12 most frequently asked questions

Questions

We opened over 12 years ago and in that time, we have been asked all sorts of questions by potential customers. They visit the showroom or check -out our website and inevitably, questions arise. We thought it might be useful to take a look at some of the most frequently asked questions and do our …

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How much does a new kitchen cost?

what does a kitchen cost 3 3 feature 1200

Pricing When it comes to bespoke, luxury kitchens, one of the first questions on people’s minds is just how much does a new kitchen cost? The easy answer is, it depends on the size and the specification. And whilst this is absolutely the case, we thought it would be useful to give three real examples …

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Trust your kitchen to the installation experts.

jenk orange glass 1600

Already ordered your dream kitchen and need it installed? Look no further than Black Rok Kitchen Installations! We specialize in fully managed, expert kitchen installations, turning your vision into reality, hassle-free. Call now or send us your plans today! • 5 Star rated on Google • Over 60 Years combined experience installing modern and traditional …

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Beautiful Handleless Graphite and Taupe Kitchen with Calacatta Quartz

Beautiful Handleless Graphite and Taupe Kitchen with Calacatta Quartz Buxted

The Brief Our clients came into our showroom looking to completely update their twelve year old kitchen. They wanted to incorporate an induction range cooker, an American style fridge and an island to replace the kitchen table that they currently had. The island was to be finished in a different colour to the main units …

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Lorraine KlusLorraine Klus
10:54 14 Jun 24
There was no hesitation to use Black RoK for our new kitchen pantry utility and plant room in our new house having used them on several projects before. They never fail to do amazing designs and the insulation team are tidy and polite great quality kitchens .
Donna LawDonna Law
19:12 14 May 24
Great service. Such beautiful well made kitchen. High quality highly recommend
John WertheimJohn Wertheim
16:50 29 Apr 24
We love our Black Rok kitchen! Jamie showed amazing patience and design expertise over the two years that it took us to create our vision, at the same time as building our house. Jamie was able to incorporate everything that we wanted, providing great advice and suggestions along the way. The installation was amazing - nothing was too much trouble and the coordination with our builders went perfectly. We have both a beautiful and fully functional space and would thoroughly recommend Black Rok.
Dan ElsonDan Elson
07:31 20 Apr 24
Great service. All the team at Black Rock highly professional. The end result is fabulous. Many thanks Dan
D.M.N.M GutteridgeD.M.N.M Gutteridge
22:08 21 Mar 24
Thoroughly recommend the Black Rok team. We put in a new kitchen and got excellent advice through the planning process. We asked to see a number of different layout options on the computer and Jamie was very patient and helpful. The installation team were first rate and took great pride in their work. Overall very satisfied.
Linda WoodhouseLinda Woodhouse
16:39 05 Dec 23
Having downsized, I was somewhat daunted by the prospect of turning my narrow, shadowy, U-shaped, very basic kitchen into one that I actually wanted to spend time in. I now have a light, airy, functional space with practical ‘innards’ and modern, intuitive appliances. Thanks to Jamie and Ed the kitchen layout has been totally transformed and the best use has been made of the space with a sleek handle-less design and contemporary narrow worktops. Both Jamie and Ed have communicated professionally and openly at all stages of the project and Ed was even instrumental in steering me towards my final colour choices! I would thoroughly recommend Black Roc for their design and fitting capabilities.
steven eckhardtsteven eckhardt
15:00 20 Nov 23
WOW! Black Rok did a really fabulous job job with both design and fit. We have a high quality contemporary kitchen and appliances. The fit was done in just a few days with care and precision. We have had no issues but Black Rok have kept in touch and visited to ensure we are satisfied which of course we are. Fabulous colour and all very functional. Great decision to use Black Rok and we have no hesitation in recommending them.
Nigel BraggNigel Bragg
16:08 17 Apr 23
We have nothing but positive things to say about the team at Black Rok Kitchen Design. Having spent 3-4 years dithering over getting a new kitchen, we finally decided to take the plunge last year. We had 2 criteria: a sleek, modern, German style kitchen provided by an independent, local business with impeccable references. After coming across the Black Rok website, we were immediately taken by the striking designs and reassured by the volume of glowing customer testimonials along with photographs of recent projects. From the moment we met with Jamie in the Uckfield showroom, it was clear that he understood what we were looking for. Although we had some pretty fixed ideas on design and layout, Jamie was able to take those ideas and enhance them seamlessly into an overall design scheme that exceeded our expectations in all departments. We had a few design meetings, several phone calls and email conversations, and within fairly short order were signing off on a final specification for delivery in early 2023. In the lead up to installation, communication was great and the technical drawings provided by Jamie for layout of plumbing and electrical services were described by our builder as the most detailed and accurate he had come across. Indeed the Black Rok team came onto site during the preparation works to meet with our builder and electricians to ensure a smooth installation process. Everything was delivered on time and exactly to the agreed budget. The cabinets and interiors are really well made and constructed with an engineered precision you might expect of a German manufacturer. The installation team of Ed, Zac and Jake were really personable, treated our home with great respect and worked extremely efficiently to ensure the kitchen was installed quickly and accurately. They solved every problem posed to them, displaying great attention to detail and tidying up diligently at the end of each day. We are utterly delighted with the new kitchen, which certainly delivers a "wow" moment when friends and family come to visit. The quality of the workmanship is incredible value for the overall price paid. We still pinch ourselves when walking into the room and are so pleased with ourselves for choosing Black Rok.
philip mccabephilip mccabe
07:30 11 Jan 23
Fantastic, intelligent and responsive service from Jamie and Ed from start to end. The kitchen design stood out from the beginning for its attention to detail and a real understanding of what we wanted from the space. They recommended excellent builders and then worked with them to make sure that the end result was picture perfect to the design. Fitting was spot on from a skilled, diligent team and we were never kept waiting. Issues with 3rd party appliances were dealt with in a way which made it crystal clear that our satisfaction was the priority. Brilliant. Easy 5 Stars.
Helen DaviesHelen Davies
19:03 24 Oct 22
We are so pleased we elected to go with Black Rok kitchens, as they have designed and installed the kitchen of our dreams! Throughout the process, from design to installation we were reassured by the professionalism of Jamie and Ed. Jamie created a fantastic design for our kitchen and suggested ideas we had not previously considered and the installation by Jake, Zak and Ed has been completed to an exceptionally high standard! Nothing was too much trouble. If you're considering upgrading your kitchen, don't hesitate to contact Black Rok, you won't regret it.
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